Privacy Policy for RoyalGemms Jewelry

Effective Date: January 17, 2025

At RoyalGemms Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, royalgemms.com, make purchases, or engage with our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our website.

1. Information We Collect

We collect two types of information from our users: Personal Information and Non-Personal Information.

Personal Information

When you make a purchase, register for an account, or contact us, we may collect personal details, including but not limited to:

  • Name (First and Last)
  • Email address
  • Mailing address (for billing and shipping purposes)
  • Phone number
  • Payment details (credit/debit card information or PayPal account details)

Non-Personal Information

We may collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Location data
  • Browsing behavior (pages visited, time spent, links clicked)

We use cookies and similar technologies to collect this data, which helps us improve the user experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders: We use your personal information to process transactions, ship products, and provide customer service.
  • To communicate with you: We may send you emails for order confirmations, shipping updates, promotional offers, newsletters, and other relevant communications.
  • To improve our website and services: Non-personal information is used to enhance website functionality, track performance, and tailor content to better serve your interests.
  • For marketing purposes: With your consent, we may use your information to send promotional emails and offers. You can opt out of marketing emails at any time by following the unsubscribe link in the email or contacting us directly.

3. Data Sharing and Disclosure

We are committed to protecting your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service providers: We may share your information with trusted third-party vendors who help us process payments, fulfill orders, and provide customer support. These third parties are obligated to keep your data confidential and are not authorized to use it for other purposes.
  • Legal requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure socket layer (SSL) encryption for sensitive transactions, such as payment processing, and restricting access to personal data to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small files that are stored on your device and allow us to remember your preferences and improve website functionality.

  • Types of cookies we use:
    • Necessary cookies: Essential for the operation of our website (e.g., keeping you logged in).
    • Performance cookies: Help us understand how visitors interact with our website and enable us to improve its functionality.
    • Targeting cookies: Used to deliver advertisements relevant to your interests.

You can adjust your browser settings to block or delete cookies, but this may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections or updates if necessary.
  • Data Deletion: You can request that we delete your personal information. Please note that certain data may be retained for legal or business purposes, such as order history or billing records.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly at info@royalgemms.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. Please be aware that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

  • Email: info@royalgemms.com
  • Phone: 910 588-4147
  • Address: 5502 NC 210 Hwy W, Garland, North Carolina, United States